Color consultation
How to describe the hair color you want
Tell us the brightness and feel you want, and any colors you’d rather avoid, not just a color name. That way we can advise you more accurately.

Start with brightness before tone
The word brown can mean anything from a deep natural shade to a light milk brown. We first clarify the brightness you have in mind, then find the tone that suits it.
Tell us which colors or tones you want to avoid
Tell us about any red, yellow or orange tones you don’t like on yourself, and we can advise you faster and more accurately. We don’t go by skin tone alone: we also look at the clothes and makeup you like to find a color that suits you.
Previous color and bleach history shape the result
Black dye, gray coverage, home color and bleach can affect lift and evenness. Sharing details from two or three years ago, or longer, helps us plan more accurately.
Plan the maintenance as well
Brighter, lower-saturation shades fade faster and need more care. We’ll suggest when to come back and how much to do each time, so the color is easy to look after at home.


